“Forme Spa & Wellbeing’s Parnell Store was named overall Supreme Large Retailer as well as winning the Customer Experience Award (Large Retailer), while Black Door Gallery was named Overall Supreme Small Retailer, as well as taking the honours in the Visual Merchandising Award,” Greg Harford, Retail NZ’s Chief Executive announced at the 2019 Retail NZ Awards on the 23rd July.
“The Supreme Award winners faced strong competition from other retailers in the nationwide competition to find the best of the best. Retail is a really competitive business, and successful retailers need to offer a great customer experience, innovate continuously, invest in their people and increasingly work seamlessly across digital and physical channels.
The judges of the 2019 Retail NZ Awards said they were impressed with the offerings of all the finalists, and the entries showed that outstanding retail experiences are alive and well right throughout New Zealand.
